Privacy Policy for NextLevelLeads

Last Updated: 11/30/2025

NextLevelLeads (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, interact with our marketing materials, or use our services—including our AI-powered lead follow-up system and SMS communication tools.

By accessing our website or using our services, you agree to the terms described in this policy.

1. Information We Collect

a. Information You Provide Directly

We collect information that you voluntarily provide, such as:

Name

Email address

Phone number

Business information

Inquiry details submitted through our forms

Appointment scheduling details

Information related to service requests

b. Information Collected Automatically

When you access our website, we may automatically collect:

IP address

Browser type and device information

Operating system

Pages visited and actions taken

Referral URLs

General location data

c. Lead Data Provided by Clients

For businesses using our lead generation and AI follow-up services, we collect and process:

Lead contact information (name, email, phone)

Message history and interactions

Appointment details and status updates

Ad campaign performance data

Notes, tags, or custom fields related to lead management

This information is processed solely to deliver contracted services.

d. Cookies & Tracking Technologies

We use cookies, pixels, and other tracking technologies to improve user experience and measure marketing performance. These may include:

Google Analytics

Meta (Facebook) Pixel

TikTok Pixel

Other advertising or analytics tools

2. How We Use Your Information

We use collected information for purposes including:

Delivering lead generation and follow-up services

Running and optimizing advertising campaigns

Responding to inquiries and support requests

Improving our website and services

Analyzing performance and user behavior

Sending email or SMS updates

Automating follow-up communication through AI tools

Complying with legal and regulatory requirements

We do not sell personal information to third parties.

3. SMS Messaging & Compliance

NextLevelLeads provides optional SMS messaging services to leads and clients for appointment reminders, updates, follow-up messages, and general communication.

a. How We Collect Phone Numbers

Phone numbers are collected when:

A user submits a form on our website

A lead opts in through a landing page or ad

A client provides lead contact information

A user schedules an appointment or requests information

b. Consent for SMS Communication

By providing your phone number and opting in, you agree to receive:

Appointment confirmations and reminders

Follow-up messages from our AI or team members

Service-related announcements

Customer support messages

Consent is obtained through:

Website forms

Landing pages

Ad lead forms

Text-in or keyword opt-in systems

Client CRM integrations

You may opt out at any time by replying STOP, UNSUBSCRIBE, or CANCEL.

c. Message Frequency

Message frequency varies depending on lead activity and communication needs but typically includes:

Appointment reminders

Initial follow-up messages

Ongoing engagement messages (if opted-in)

We do not send excessive or irrelevant SMS messages.

d. Data Usage for SMS

Phone numbers and related message history are used exclusively for:

Service delivery

Appointment coordination

Follow-up communication

Customer support

Analytics and performance tracking

We do not sell or share SMS subscriber data for marketing purposes outside the services we provide.

e. SMS Data Security

We use encrypted systems and secure messaging providers to protect:

Phone numbers

Message content

Delivery data

f. Regulatory Compliance

We comply with applicable SMS and telecommunications regulations, including:

TCPA (Telephone Consumer Protection Act)

CTIA guidelines

CAN-SPAM (where applicable to SMS)

State-level privacy laws (e.g., CCPA, CPRA, etc.)

Users may contact us at any time to modify their communication preferences.

4. Data Security

We implement safeguards such as:

Encrypted data transmission (HTTPS)

Secure storage environments

Access controls for internal systems

Routine monitoring and auditing

While we take security seriously, no system is completely secure, and users acknowledge inherent internet risks.

5. Sharing & Disclosure

We may share information only with:

CRM and automation platforms

AI messaging tools

Advertising partners (Meta, Google, TikTok)

Payment processors, vendors, and service providers

Legal authorities when required by law

We never share or sell personal information outside of what is necessary to perform our services.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Website functionality

Advertising and retargeting

Conversion tracking

Analytics

Users may disable cookies in their browser settings, although some features may not work properly.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your data

Request corrections

Request deletion

Opt out of marketing communications

Access or move your data (portability)

Restrict certain processing activities

To make a request, contact us at [Insert Email].

8. Data Retention

We retain information only as long as necessary for:

Delivering services

Legal compliance

Recordkeeping

Business purposes

Lead data is stored based on the client’s instructions and is deleted upon request.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

We do not knowingly collect or process personal information from children under 18. If such data is found, it will be deleted promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date.

12. Contact Us

For questions or data requests, contact us:

NextLevelLeads
Email: [email protected]
Phone: +1(657) 274-8601